Frequently asked questions and answers
- How long will one bottle last me?
One bottle will last you up to 6 months and about 40 underarm applications. Thanks to the proven 5-day effect, syNeo 5 is very economical to use. Your investment in more safety in everyday life is only about 2.10 per month - just about as much as a small coffee per month.
- What is the shelf life of syNeo?
All syNeo products can be stored for at least 30 months (2.5 years) if stored properly (in the bathroom, no direct sunlight, max. 25 °C). Therefore, no best-before date is specified in accordance with the Cosmetics Ordinance. You will find the batch number on the bottom of the packaging and the bottle. This is NOT the best-before date. On the products you will find a symbol with the cream pot. The symbol indicates that the product - regardless of the shelf life - can be used 24 months after the first opening. This means that you can use our syNeo products without hesitation even after the storage period of 30 months has been exceeded.
- Will I sweat more on another part of my body?
No. syNeo 5 reduces your sweating on the part of your body where you used it. However, you will not sweat more than usual on another part of your body. It is often said that the sweat then finds a "different way". However, this is not the case.
- What is the best way to use syNeo 5 on the head, face or intimate area?
Please also note the general application recommendation.
Take the bottle in your right hand.
Then spray some syNeo 5 onto your left hand.
Put the bottle away and now dab your right index and middle finger into the liquid on your left hand.
Now touch both fingers to the skin area where you want to apply syNeo 5. Repeat this until the skin area is moist. Please make sure that you do not get anything in your eyes or on your mucous membranes.
It is best to leave syNeo 5 on overnight.
- Do I have to shave my underarm hair?
For a reliable application, we recommend that you shave your underarm hair one day before use. This allows your sweat ducts to be reached better, making application more precise, careful and economical.
- syNeo 5 doesnt smell like anything. How can I still smell?
Please do not use any other deodorant while syNeo 5 is effective. Instead, use an eau-de-toilette or perfume on another part of your body (e.g. neck, wrists or chest) to still smell like something. Since syNeo 5 contains no perfume, it is completely neutral to your scent.
- Is the skin compatibility really that high or can e.g. skin impurities or pimples occur?
syNeo 5 has been tested by the renowned institute Dermatest using the accredited epicutaneous test method. This is a skin test that determines whether a substance causes a contact allergy. In this test, the high skin compatibility of syNeo 5 was confirmed by the independent institute Dermatest and awarded with "very good".