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Questions and Answers
Q: When no one is nearby, does the soap dispenser bubble up by itself?
A: The sensor area may be covered with foam or something in the sensor area (0-2.76 inches) may affect sensitivity. Please turn off the machine, clean the sensor area and try again.
Q: Can the device be used during charging?
A: During charging, the sensor cannot output soap dispenser. Only after you have removed the data cable, press and hold the button for 3 seconds to restart, the foam soap dispenser can output normally.
Q: How do I know when it is fully charged?
A: The foam soap dispenser flashes red when charging and lights up continuously red when fully charged.
Q: Are soap dispensers waterproof?
A: The soap dispenser sensor is IPX5 waterproof and the device can be splash-proof, but do not immerse the device directly in water for cleaning, as this would damage the internal chip. To keep it clean, wipe the outside with a damp cloth.